Reliance Jio Query or Complaint Register

Reliance Jio Query or Complaint Register

Where can I call for any query or to register a complaint?

For any queries, you can call us on our General Information Number 199 (toll free) from your Jio number. To register any complaint, you can call us on our Customer Care Number 198 (toll free). If you are calling from a non-Jio number, you can reach JioCare on 1800 889 9999.

How can I track the status of my complaint online?

You can check the status of your complaint on our web based complaint monitoring system by logging into your account on our website: www.jio.com or on MyJio app.

What email ID can I write to if I have any query or need support on Jio Services?

For if you have any queries or need any support regarding Jio products or services, you can drop us a mail at [email protected] with your issue/query details. For faster resolution, please specify your mobile number in your email.

What is the contact number of the Appellate Authority?

If you are not satisfied with the complaint resolution you can write to our Appellate Authority at the Jio State Office Address or on his/her email ID available on our website http://www.jio.com/en-in/contact-us. You can also call Jio Appellate Authority on 1800 889 3999.