Activate International Roaming on BSNL Number

Activate International Roaming on BSNL Number

  • Fill up a service request form along with two self-attested photograph and a copy of passport.
  • One time security deposit of INR 5000/- [refundable] and INR 99/- per month will be charged in addition to the international roaming usage.
  • Visit to the nearest BSNL Customer Care Centre and collect the special International Roaming SIM.
  • Before you leave, check that your roaming function has been activated, by calling our Customer Service Centre (Call Toll Free Number 1503).
  • After landing into foreign country, switch ON the phone and go to Menu. Click on Cellone or BSNL Mobile and select Network.
  • In the network you will get option of National and International. Select International, you will get CellOne and Partner Network.
  • Select the option Cellone, you will get a message – “CellOne International Selected”. Wait for two minutes you will get the Network automatically.
  • If it fails, please select the network manually.(By selecting Setting and then Network in your phone).
  • Do remember to take a special International Roamiing SIM card. Call 1503 [Toll free] to ensure that the International Roaming facility is activated.
  • Before you leave, check that your roaming function has been activated, by simply calling our 24 hours customer service helpline 1503.
  • Make sure your handset will work in the country you’re travelling to. Please check the Handset compatibility with Network frequency (GSM MHz 850/900/1800/1900) before travelling outside India. Japan & Korea support 3G Hand Set, USA & Canada supports 1900 MHz Hand Set.
  • To call back home dial the number with “+91”.
  • To access Voicemail abroad, you need to set up a Voicemail PIN code. To do this, access your Voicemail in the India and follow the voice prompts.
  • You can alert your callers that you are overseas by activating a Caller Tune announcing that you are overseas. Dial 56700 and select the English category.
  • While you are roaming overseas, as a service gesture, BSNL does not normally restrict your usage to the extent of your credit limit. This is done to allow you continued access, considering the significantly higher usage charges in international roaming.
  • To get periodic updates on usage, subscribe to our free usage alerts service by sending an SMS “USG” to 53333. The charges incurred by you, while on international roaming, are sent to us by international operator and can take 3 days or even more and accordingly the alerts received by you may not reflect the latest status and will be as per the last update received by us.