Activate International Roaming on Idea Number

Activate International Roaming on Idea Number

Postpaid Users:

• You may request for activation of ISD and International roaming services at the nearest Idea Service Centre. There may be an additional billing address verification and/or deposit required for activation of these services.
• There is no additional rental for the STD, ISD and National Roaming Services, however, for International Roaming, a monthly rental of Rs. 149 will be charged in your post-paid bill.

Prepaid Users:

Ideally, international roaming is activated by default on all Idea Pre-paid numbers. In case you have deactivated the international roaming service, you can request for reactivation by using one of the following methods:

From self-care, on the main menu, select My Post-paid and choose Manage services from the drop down list. It displays a list of all the services available. Select international roaming and click on Activate.

• Call 198 (toll free) from your Idea mobile phone
• Visit your nearest My Idea centre. For nearest My Idea showrooms, click here
• In addition to the above methods, activation of international roaming for Post-paid customers may require an additional verification and/ or additional deposits may be payable

You can call Customer Care while roaming internationally by dialing the 10 digit customer care number (short code 12345 will not work). Please note International Roaming charges will be applicable.