Activate Jio International Roaming service after reaching another country

Activate Jio International Roaming service after reaching another country

If you are activating IR service for the First time and would like to enjoy seamless IR service across all 170 countries, then it is required that you purchase IR pack being registered to Jio network in India for 4hrs after purchasing the pack. Your phone will stop receiving signals once activation process begins, phone will have to be restarted for your request to be processed.

However if you want to use IR service only in the below listed 46 countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins. Your phone will have to be restarted for your IR settings to be processed.

The list of 46 countries and partner network is provided in below table:

List of 46 Countries and Partner Network
Country Partner Name
Afghanistan Afghanistan Wireless
Australia Telstra
Austria ONE
Belgium BASE
Benin GLO Mobile
Bermuda DIGITAL
Brazil Vivo Brasil
Canada Bell Mobility
Canada Telus
Congo, Democratic Republic Africell
Denmark HI 3G
Egypt MobiNil
France FREE MOBILE
France Bouygues Telecom
Ghana Glo Mobile
Guyana Guyana Telephone & Telegraph
Indonesia INDOSAT
Indonesia Hutchinson
Italy TIM
Jersey JT
Liechtenstein Orange
Macau C.T.M.
Malaysia Digi
Maldives Ooredoo Maldives
Mauritius Cellplus Mobile
Mauritius MTML Mauritius
Moldova, Republic of Mold Telecom
Montenegro Telenor
Myanmar Telenor
Myanmar Myanma Posts and Telecommunications
Netherlands KPN
New Zealand Telecom New Zealand
Nigeria MTN
Nigeria Etisalat
Nigeria Glo Mobile
Oman, Sultanate of Oman Telecom
Philippines Smart Communications
Portugal Optimus
Saudi Arabia ZAIN
Serbia Telenor
Sierra Leone Africell
Singapore MobileOne
Singapore StarHub
South Africa Telkom
Sri Lanka Hutchison
Sri Lanka Mobitel
Sweden HI 3G
Switzerland Orange
Thailand True Move
Turkey Turkcell
Uganda Africel
United Arab Emirates ETISALAT
United Kingdom Hutchinson 3G UK
United States AT&T
United States Cincinnati Bell Wireless
Vietnam Vietnam Mobile

Post Pack Purchase ( Prepaid & Postpaid) /IR Activation (Postpaid) in the above mentioned countries, if you are unable to register to network then follow the below steps:

iPhone:

Step 1

  • Go to Settings –> Carriers –> and select “Automatic”
  • Go to Settings –> Mobile Data –> and select Data Roaming as “ON”

Step 2 : In case SIM does not register to network automatically, select the network manually from the handset settings menu

  • Settings –> Carrier –> switch off automatic –> select available operator (refer to the list of operators in above table)

Step 3 : Incase SIM still does not register to network after following Step 1 & Step 2 then switch iPhone on International IMSI

  • Home –> Settings –> Phone –> SIM Application –> International Roaming -> OFF

Android:

Step 1 : Ensure that in your mobile device, the ‘Preferred Network’ type is set to GSM/WCDMA/LTE

Step 2 : If Device does not register automatically then turn off ‘Automatic’ and select ‘Available network’

  • Settings –>More->Mobile network-> Network Operators (refer to the list of operators in above table)

Step 3 :If still not registered then look for Jio4G/ STK available on Device Home screen select STK /Jio4G Menu

  • Within STK / Jio4G select International Roaming and select “OFF”
  • Wait for 5 minutes and device will register to network